Refund policy

Returns & Refunds

Due to the nature of our products as food items, we do not accept returns or exchanges for change of mind once an order has been delivered.

Please inspect your order when it arrives.

If your order arrives damaged, defective or incorrect, please contact us as soon as reasonably possible and provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

Please do not consume or dispose of the affected product until we have reviewed your claim, unless keeping it would be unsafe.

Where a claim is verified, Buds Chips will provide an appropriate remedy in accordance with applicable consumer law, which may include a replacement or refund.

If we specifically require an affected product to be returned, we will provide return instructions.

This policy does not affect any rights you may have under applicable Nigerian consumer protection law.

Contact

Email: info@budschips.com
WhatsApp: +234 904 629 2247